Customer Success Innovator of the Year Award Finalists in Progress


Boaz Moar, 2017 Customer Success Innovator of the Year

For the 2nd year, we're highlighting the innovators in customer success with the Customer Success Innovator of the Year Award that will be presented on the stage of the CS100 Summit 2018. The award recognizes the top innovators and thought leaders in customer success. If you would like to be considered for the Customer Success Innovator of the Year Award please complete the application by clicking the button below.

Initial selections will be invited to present to a panel of judges in advance of the CS100 Summit. The top 3 innovator finalists, selected by the judges, will receive one complimentary ticket to the CS100 Summit and be invited to share their innovation on the keynote stage at the Summit. Attendees at the Summit will vote to determine the overall winner of the Customer Success Innovator Award 2018.

Last Year Top 3 Finalists


Lukas Quanstrom

Innovation: Churn Probability Score
View Presentation


Sara Masson

Innovation: Customer Advocacy Ladder
View Presentation


Boaz Moar

Innovation: Customer Maturity Model
View Presentation