Ben Winn was named the 2018 Customer Success Innovator of the Year.


For the 2nd year, we highlighted the innovators in customer success with the Customer Success Innovator of the Year Award that was presented on the stage of the CS100 Summit 2018. The award recognizes the top innovators and thought leaders in customer success. Congrats Ben Winn!


Previous Winner and Finalists


Boaz Moar, 2017 Customer Success Innovator of the Year

2017 Top 3 Finalists


Lukas Quanstrom

Innovation: Churn Probability Score
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Sara Masson

Innovation: Customer Advocacy Ladder
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Boaz Moar

Innovation: Customer Maturity Model
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