What Attendees Say About the CS100


The vision of the CS100 Summit is to create the industry’s best conference built exclusively for customer success executives in pristine locations around the world. We're grateful to the customer success executives and sponsors who have helped make this vision a reality.

I walked away from CS100 even more committed to improving our customer experience company wide. There was practical and specific content that we will apply to our unique situation. There were also general concepts that triggered ideas, sometimes unrelated to the topic, that will have a positive impact on company direction. Overall this changed the lens that we will look through as we improve the customer experience.
— Lincoln Hall, COO, Briostack
Having been in customer success for years, I have been tempted with the stupid thought that there aren’t any good, new ideas to improve our teams and customers’ experience. CS100 shattered that thought, and I’m now sifting through my pages of notes, deciding what new ideas to test first.
— Andrew Stapleton, VP of Customer Success, G2 Crowd
We spend every single day with our heads down and turned to our customers, which is exactly why we are successful. But every once in awhile we get to take a few days to spend invaluable time with other industry leading experts who teach, challenge, & invigorate us in ways that propel our journeys going forward. CS100 gives us those magical days that allow us to rethink, revive & validate what we are doing in customer success. As industry leaders and experts, it is our duty to our customer & our employees to take the time, and bring the value full circle.
— Whitney Daily, Global Head, Cloud Renewals, SAP
One of the best conferences I’ve been to. A blend of tactics and strategies that allows me not only to drive success for my customers, but my company as well.
— Adam Kuznia, VP of Customer Success, SecurityScorecard
CS100 Summit is a genuinely unique event. My learning is accelerated as I am inspired by truly brilliant leaders. I always come away chock full of new ideas and energized to apply them in my work.
— Greg Daines, CEO, Client Velocity
CS100 was one of the most valuable conferences that I’ve had the opportunity to attend. The curated list of attendees and speakers made for thought-provoking conversation and valuable takeaways. The location was also fantastic! I look forward to attending next year!
— Amanda Pettengill, VP of Customer Success, Motus
It was an extraordinary opportunity to represent my company in a crowd of national recognized CS thought leaders was extraordinary. All of the presenters, panelists, and attendees offered truly authentic and thought provoking experiences. I’m grateful for the awareness I gained, and the connections I established.
— Matthew Gillen, Director of Client Success, Building Engines
CS100 exceeded my expectations. Besides the incredible setting, I was able to network with other client success professionals from around the United States and Canada. The presenters excellent! This was time and money well spent.
— Kerry Day, SVP of Customer Success, Frontline Education
I view the CS100 Summit is a pivotal experience in my growth as a CS leader, both through high-impact content as well as through building relationships with other CS leaders.
— Patrick Woods, Director of Customer Success, Keen IO
The CS100 Summit is fantastic. It enabled myself and other customer success executive leaders the unique opportunity to collaborate in a focused environment and discuss innovative thought leadership and unique experiences. It helped me accelerate the development and execution of our customer success scaling strategy.
— Tony Smart, VP of Customer Success, QGenda
The 2017 CS100 Summit provided me with a clear vision of my CS objectives and areas of focus for immediate implementation. These impactful learnings will shape every aspect of our company culture and customer experience.
— John Totino, Director of Customer Success, Entic
One of the best conferences I’ve ever been to - get in before it’s too big!
— Shane Metcalf, VP of Customer Success, 15Five
The CS100 Summit surpassed my high expectations. I found that the quality and content of the presentations were outstanding and extremely relevant for seasoned professionals. This was by far the best customer success conference I have attended.
— Kimberly Graham, Sr Program Manager-Customer for Life, Sage Intacct
The CS100 Summit is a unique opportunity to get outside the walls of your company and sharpen your ideas through conversation with top-tier CS leaders; and to have a lot of fun while doing so.
— Craig McDonald, COO, ToolWatch
CS100 is a conference where you actually learn and make good connections. Not just expect to do so.
— Jessica Weisz, COO, SoapBox
Being a part of the CS100 community with professionals facing the same obstacles I am is such an eye-opening and wonderful experience. The conversations I had with so many awesome people allowed for me to come up with more innovative ways to enhance the Client Solutions team in my organization.
— Leanna Morken, Leader of Client Solutions, Alight Analytics
Spending 2 days in Sundance with some of the best in Customer Success - what could be better!
— Amy Mustoe, VP of Customer Success, Cloud Elements
The CS100 Summit raised the bar for conferences everywhere. The opportunity to network and learn from best in class Customer Success Professionals in a breathtaking location is one you can’t afford to miss!
— Sara Masson, Customer Success Leader, Loopio
I thoroughly enjoyed the 2018 CS100 Summit and found it to be both informational and thought provoking. The summit proved highly valuable both in material presented and in relationships established/strengthened.
— Russ Olsen, Customer Success Leader, Henry Schein
“The CS100 Summit was an amazing opportunity to mingle with other CS professionals and learn from the top in our field in a gorgeous mountain setting. I will be applying the learnings from both the speakers and my peers in my job.”
— Sarah Stern, Customer Success Strategy & Opps, InVision
Clientsuccess is a fantastic partner ... they are making the customer success industry better!
— Ted Ruscitti, Chief Customer Officer, Smashfly
The CS100 was the best Customer Success conference I’ve attended. The presenters were first class, the location was amazing and the networking opportunities allowed me to establish new business relationships with industry leaders.
— Jessica McDouall, Director of Customer Success, SPS Commerce
CS100 was an incredible, immersive experience into the best practices of the greatest CS leaders in the world.
— Andy Martin, Customer Success Leader, Infor
The customer success content presented at CS100 is second to none. You are missing out if you don’t attend.
— Cameron Long, Director of Client Success, Brainstorm
You will not regret attending CS100. From the venue to the content, everything was astounding.
— Tom Maxwell, Head of Customer Success, Practice Ignition
I have been to several conferences and summits throughout my career in various industries. The CS100 Summit was the best I’ve ever been to. I took part in relevant content that I can now take back and immediately act on. Great conference, great team, great speakers all with an eye on great results.
— Jake O'Neal, Customer Value Team Lead, Workfront
CS100 provided an intimate opportunity to learn from Executive presentations, while meeting other thought leaders in the Customer Success industry. If you’re a CS leader at your company and you’re looking to scale your abilities, this is a must.
— Ari Hoffman, Customer Success Fanatic, MindTouch