CS100 AI Summit
The Immersive AI Experience for Customer Success Leaders.
An intimate, hands-on bootcamp on the mountain at Sundance — one unforgettable evening of networking, followed by two days building real AI agents side-by-side with your peers and world-class faculty. You'll leave with an AI-powered customer success strategy for your team, your business, and your career.
Coming September 2027 — exact dates to be announced. Request an invitation to be the first to know.
Don't Just Learn About AI. Build With It.
CS100 has a legacy. Since 2016, eight CS100 Summits have brought customer success leaders and executives together in the Utah mountains. For 2027 we've reimagined the experience around where customer success is headed — AI. Explore past summits.
The inaugural CS100 AI Summit is a fully immersive experience. In hands-on workshops and bootcamps on the mountain at Sundance, you'll build real AI agents for customer success alongside your peers — guided by world-class AI experts and the CS thought leaders already putting them to work.
You'll leave with advanced, hands-on experience, a clear AI strategy for your customer success organization, and the fluency that's fast becoming essential to every customer success career.
The CS100 AI Summit is hosted by ClientSuccess, the customer success platform that helps teams reduce churn and grow revenue.
An Experience, Not a Lecture.
Experiential, Hands-On Learning
Real workshops and bootcamps where you build working customer success AI agents — not slideware. You learn by doing, with experts at your shoulder.
World-Class AI + CS Faculty
Learn from leading AI minds and the customer success thought leaders pioneering applied AI inside today's top CS organizations.
Peer-to-Peer at the Highest Level
An intimate cohort of 100 customer success leaders learning from the faculty — and just as much from each other. The networking is the curriculum.
The Sundance Experience
Two days on the mountain, an opening-night reception, and conversations that keep going long after the sessions end. The setting is part of the transformation.
Become an AI-First Leader.
This isn't an intro to AI. We assume you arrive with a strong AI foundation and experience — and over two immersive days we take you to the cutting edge, building toward customer success solutions you can roll out across your team and your company. You'll leave a stronger, AI-first leader.
Level Set — Align Your Foundation
We assume you arrive with a strong AI foundation. A fast calibration aligns the whole cohort so everyone moves forward from the same high bar — no time spent on the basics.
CS100 AI Summit Innovator of the Year
Demo Day culminates in our top honor — awarded to the leader whose build best reimagines customer success with AI. Everyone leaves with a working solution and a plan to transform their AI strategy; one leaves an Innovator of the Year.
World-Class AI Experts. CS Thought Leaders.
A hand-picked faculty of AI experts and the customer success leaders already operationalizing AI inside the most innovative companies on the planet.
Dave Blake
ClientSuccess
Founder & CEO
Jon Cheney
GenAIPI
CEO & Chief AI Officer
More Announced Soon
Full Lineup Coming
An Evening to Connect. Two Days to Build & Ship.
Sundance Mountain Resort
Nestled at the base of majestic Mount Timpanogos, Sundance Mountain Resort provides the perfect backdrop for deep learning, meaningful conversations, and invaluable connections. The stunning early-fall scenery, golden meadows, and fresh mountain air create an inspiring environment unlike any other.
Located just 50 miles from Salt Lake City International Airport, Sundance offers world-class amenities, breathtaking views, and an intimate setting to create the ultimate experience for CS100 attendees.
Group Lodging at Sundance
Discounted group rates, per night. Full reservation details open with registration — request your invitation for first access to the 50-room block.
What Leaders Say About CS100
Rated 5 stars by customer success leaders worldwide
Hands down the best CS conference out there — exceptional content and speakers, authentic networking, and a caliber of attendees that blew me away. This is THE CS conference to send your CS leadership to.
If there's only one CS leadership event you attend each year, this should be the one.
The gold standard for Customer Success leadership — real conversations, bold ideas, and a community that truly invests in elevating the profession.
Moments From Past CS100 Summits.
Networking, knowledge-sharing, learning, and a whole lot of fun — on the mountain at Sundance.
Request Your Invitation.
The inaugural CS100 AI Summit is limited to 100 customer success leaders. Registration isn't open yet — request your invitation to secure priority access and lock the early-bird rate.
- Two days of hands-on AI workshops + Demo Day
- Opening-night welcome reception
- All meals & mountain activities at Sundance
In Good Company.
Put your brand in front of an intimate, high-intent room of 100 customer success executives. Tell us your goals and we'll send the CS100 AI Summit sponsorship prospectus.
Frequently Asked.
Who Attends CS100?
CS100 is built for customer success executives and leaders — CCOs, VPs, and directors shaping post-sales strategy at growth and enterprise SaaS companies.
What's Included in a Pass?
The opening-night welcome reception, a full day of hands-on workshops, the final day's workshops and Demo Day (wrapping by 3:00 PM), every meal, and mountain activities. Lodging is reserved separately at the resort.
Do I Need to Be Technical to Build AI Agents?
No. The workshops are designed for CS leaders — you'll build real, working agents with expert guidance, no engineering background required.
How Do I Book Lodging?
We hold a room block at Sundance Mountain Resort. Once your registration is confirmed, you'll get a direct link to reserve at the group rate.
Lead the AI Era of Your Customer Success Strategy
Join 100 customer success leaders at Sundance for the inaugural CS100 AI Summit — an opening-night welcome reception followed by two immersive days of building, learning, and shipping real AI for your CS organization, capped by Demo Day. The skills you build here will define your customer success strategy, your team, and your career for the next decade. Space is limited — secure your spot.
Early Bird $1,299 · Regular $1,899