CS100 is the Premiere Conference for
Customer Success Executives & Leaders


2017 Pristine Location
Robert Redford's Sundance Mountain Resort

Early bird pricing ends Tuesday, July 31st at 11:00 p.m. MST


SEPTEMBER 11-13, 2017, Sundance Mountain Resort, SUNDANCE, UTAH

Join us in beautiful Sundance, Utah, September 11-13 at the Sundance Mountain Resort for the CS100 Summit 2017. The CS100 Summit is the premiere customer success conference that brings together top executives, leaders, and innovators in customer success.

The CS100 Summit provides customer success executives an exclusive learning environment with like-minded executives in a pristine location to create an atmosphere of inspiration, ideation, strategy, and real-world application around customer success.


CS100 Summit 2017 Speakers


With more speakers announced weekly

“CS100 was an absolute joy to attend! It was truly one of the - if not THE best conferences I’ve been too. It really helped me relate and learn at the same time. The timing was well planned with breaks added in at the right moments and the workshop style was very well done. Excited to come back next year!”
— Elizabeth Doherty, PipelineDeals

Customer Success Innovator of the Year Award


Highlighting the Best Innovators in Customer Success

We are excited to announce the first-ever Customer Success Innovator of the Year Award that will be announced at the CS100 Summit 2017. This is how it will work. Submit your customer success innovation by clicking on the button below and filling out the Customer Success Innovator of the Year Award form. We will be announcing the top five finalists on August 16, 2017. The top five finalists will present their customer success innovation on stage at the CS100 Summit. The attendees will vote and the winner of the first-ever Customer Success Innovator Award will be crowned on Sept 13th.

Submissions end on August 2, 2017


Pitch your customer success innovation - Win a $1199 ticket to the CS100 Summit.


Powerful and Impactful Presentations

We bring together top executives, leaders, and innovators in customer success for two days of powerful and impactful content. The content is broken into keynotes, innovation pitches, panels, roundtable discussions, knowledge sharing, and peer networking. Plus a pristine fall location at Sundance Mountain Resort. You'll come home with concrete ideas, best practices, and strategies to drive customer success. The CS100 Summit will be a game changer for you and your organization.


Feel the Energy


The CS100 Summit will inspire you with content, conversations, and experiences that will help you leave a better leader, executive, and human. Don't miss out this year.


Inspired in the Mountains


Each year, the CS100 Summit holds the world's best customer success executive summit in an exclusive and a pristine location. This year we are excited to partner with Sundance Mountain Resort to take the CS100 Summit to the next level. Sundance is nestled at the base of the majestic Mount Timpanogos. It's views will inspire you as you learn and rub shoulders with the world's best customer success leaders. Plus, the fall colors and crisp air make Sundance the perfect location for 2017.

“To us Sundance is and always will be a dream. What you see, smell, taste and feel here is a dream being carefully nurtured. It is an area whose pledge is to people. What we offer in the form of art and culture, spirit and service is homegrown and available to all.”
— Robert Redford
“If not the best conference I have been to, it was the most help. Perfect duration and schedule. The size was perfect. I have nothing but positive feedback. I flew my girlfriend out with me and we went hiking. I’ll be one of the first to buy tickets next year.”
— Patrick Woods, Keen IO



We are currently putting together the agenda of speakers for the CS100 Summit 2017. We're excited to keep the traditional alive of bringing together the best customer success content without the fluff. You can watch of few of the presentations from last year's CS100 Summit below.


Speaker Nominations

Last Year's Speakers Included



Powerful Discussions

The CS100 Summit no fluff agenda gets to the core of what makes customer success really work. Be inspired by the best in customer success. 


CS100 Tentiative Schedule




MONDAY, September 11

5pm - 7pm: Check In

7pm - 9pm: Welcome Reception and Networking Event


TUESDAY, September 12

6:30am - 7:30am: Morning Mountain Biking, Jogging or Hike (Optional)

8:00am - 8:45am: Breakfast and Networking

9:00am - Noon: Welcome, Keynotes, & General Sessions

Noon - 12:45pm: Lunch & Networking

1:00pm - 5:00pm: Keynotes, General Session, & Mountain Activities

6:00pm - 8:30pm - Dinner & Activities

Wednesday, September 13

6:30am - 7:30am: Morning Mountain Biking, Jogging or Hike (Optional)

8:00am - 8:45am: Breakfast and Networking

9:00am - Noon: Welcome, Keynotes, & General Sessions

Noon - 12:45pm: Lunch & Networking

1:00pm - 5:00pm: Keynotes, General Session, and Popular CS100 Workshop

If you have any questions about registration you can email us at cs100@clientsuccess.com

Brought to You By ClientSuccess


Our vision of the CS100 Summit is to create the industry’s best summit built exclusively for customer success executives in pristine locations around the world. We are also passionate about making software customer success executives trust to retain customers and grow their existing customer base.


Become a CS100 Sponsor Summit

Email us at cs100sponsorships@clientsuccess.com