2025 CS100 SUMMIT SPEAKERS
Meet the Visionaries Shaping the Future of Customer Success
The CS100 Summit 2025 speaker lineup brings together visionary minds and battle-tested leaders who are not only shaping the future of Customer Success but doing it with bold innovation and real-world precision. These are the strategists behind high-growth SaaS companies—driving change through AI, customer intelligence, and operational excellence. Expect a rare blend of high-level strategy and actionable takeaways you can apply immediately.
JIMMER FREDDETTE
Olympian, Former NBA Player, Managing Director of USA Basketball & Partner at Tandem Ventures
NATALIE WOLF
Chief Customer Officer || People.ai
CHRIS HOOD
CEO / Author || CH Digital
COLIN MURPHY
Chief Customer Officer || Zendesk
JOSH CROSSMAN
Founder/CEO || Magnify
GREG DAINES
CEO || ChurnRX
KRISTI FALTORUSSO
Chief Customer Officer || ClientSuccess
DAVID KARP
Chief Customer Officer || DISQO
SASHA ANDERSON
Global Head of CX || Canva
MARANDA DZIEKONSKI
Chief Customer Officer || Fexa
JAY NATHAN
CEO || Balboa Solutions
JILL SAWATZKY
EVP & CCO || Thought Industries
DAVE BLAKE
Founder/CEO || ClientSuccess
KATIE BONILLA
SVP of Customer Success || Docebo
ROB ZAMBITO
Founder/CEO || Success Scaled Consulting
DAN O’CONNELL
CEO || Front
LANE HOLT
Director, Strategic Growth || Constant Contact
ANDREW MARKS
FOUNDER || SuccessCoaching